So we’ll be getting our new place soon and we started to look for IDs.
Emailed a few and most of them took a week or two to get back.
We wondered, “If you take so long just to assign a person to reply with a standard template quote, would you be able to respond promptly during the reno?”
So that became our baseline for shortlisting IDs.
If they don’t reply within a few days, they were out.